Return & Refund Policy

Thank you for shopping at GrabbFit. We are committed to ensuring your satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

Eligibility for Returns

• You may initiate a return within 7 days from the date of delivery.
• To be eligible, the item must be unused, in its original condition, and returned with all original packaging and proof of purchase.
• Items that are damaged due to misuse, negligence, or accidents are not eligible for a return.

Non-Returnable Items

Please note that the following items are non-returnable:

• Customized or personalized products
• Downloadable or digital products
• Perishable goods (e.g., food, flowers)
• Sale or clearance items

Refund Process

• Once your return is received and inspected, we will notify you of the status.
• If approved, your refund will be processed to your original method of payment within 1 business days.
• Refunds exclude original shipping charges unless the return is due to a fault on our part.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

1. Recheck your bank account or credit card statement.
2. Contact your payment provider — there may be a processing delay.
3. If you’ve done this and still haven’t received your refund, contact us at contact@grabbfitgmail.com

Exchanges

We replace items only if they are defective or damaged. If you need to exchange a product for the same item, please email us at contact@grabbfitgmail.com with details and photos of the issue.

Return Shipping

• You will be responsible for the shipping costs for returning your item, unless the return is due to our error.
• For high-value returns, we recommend using a trackable shipping service or purchasing shipping insurance.

Contact Us

For any questions regarding your return or refund, please feel free to contact our customer care team: